What is your refund policy?

If have purchased tickets for a tour that you are no longer able to attend, we will gladly exchange your ticket for another tour of equal or lesser value.  Please call our office during business hours, Monday-Friday 9am-5pm, to make the exchange.  We cannot offer refunds or exchanges during non-business hours.  Our tours begin promptly, so late admittance cannot be guaranteed.  Please plan to arrive 10 minutes early and allow ample time to make your way to the starting location and find your guide. We can not offer refunds to latecomers.